Blog
What we learned in the field.
Three notes from software in daily use: running WhatsApp as a team, the two ways to connect it, and why an exchange office website is separate from the panel.
Don’t leave WhatsApp on one phone.
When WhatsApp lives on one employee’s phone, customer conversations get lost. A shared inbox fixes that.
Read moreQR is quick to start. Bulk messaging needs another route.
Connecting WhatsApp with a QR code and sending from a Meta-verified line are not the same thing.
Read moreAn exchange office website is a separate product.
A site that shows rates, takes orders and tracks them is not just a tab inside the CRM.
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